SHIPPING & RETURNS

Shipping Policy

We strive to ensure timely and secure delivery of all orders.

Processing Time: Orders are processed within 3-5 business days. Custom or bulk orders may require additional processing time.
Shipping Methods: We offer standard and expedited shipping options. Shipping rates and estimated delivery times will be displayed at checkout.
Tracking Information: Once your order has shipped, you will receive an email with tracking details.
Lost or Delayed Shipments: If your order is delayed or lost, please contact us, and we will work with the carrier to resolve the issue.
International Shipping: At this time, we only ship within [your shipping regions]. Please check back for updates on international shipping availability.

Returns: We accept returns within 14 days of delivery for unused, unworn, and undamaged items in their original packaging.
Exchanges: Exchanges are accepted for defective or incorrect items. Contact us within 7 days of receiving your order for assistance.
Non-Returnable Items: Custom, digital, or personalized items are final sale and cannot be returned or exchanged.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).

Email thebandbcreative@gmail.com with your order number and reason for return/exchange.
Ship the item back to us within 7 days of approval.
Once received and inspected, we will process your refund or exchange within 5-7 business days.

For any questions, reach out to thebandbcreative@gmail.com.