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  • What is B & B Creative Collective?
    B & B Creative Collective is a dynamic brand specializing in creative content, literature, merchandise, and artistic collaborations. We offer books, apparel, custom designs, and exclusive events to inspire and engage our community.
  • Where is B & B Creative Collective located?
    We operate primarily online, with pop-up events and collaborations. Stay updated on upcoming locations by following us on social media or subscribing to our YouTube channel @BandBUnscripted.
  • How can I contact customer support?
    You can reach our customer service team at thebandbcreative@gmail.com or through our Contact Us page.
  • How do I place an order?
    Simply browse our website, add items to your cart, and proceed to checkout. You’ll receive a confirmation email after completing your purchase.
  • What are the shipping options?
    We offer standard, expedited, and international shipping. Shipping costs and estimated delivery times are provided at checkout.
  • How do I track my order?
    Once your order ships, you’ll receive an email with a tracking number and a link to monitor your shipment’s progress.
  • Do you ship internationally?
    Yes! We offer international shipping, but customers are responsible for any customs duties or taxes imposed by their country.
  • What is your return policy?
    We accept returns within 14 days of delivery for unused and undamaged items. Certain products, such as digital downloads and custom orders, are final sale.
  • How do I initiate a return or exchange?
    Email thebandbcreative@gmail.com with your order number and reason for return. If approved, you will receive return instructions. Customers are responsible for return shipping unless the item was defective or incorrect.
  • How long does it take to process a refund?
    Refunds are processed within 5-7 business days after we receive and inspect the returned item.
  • Are all books and merchandise always in stock?
    Most items are available year-round, but limited-edition or seasonal products may sell out quickly. Sign up for notifications on restocks!
  • Can I request a custom design or personalized item?
    Yes! We offer custom creative services. Reach out to thebandbcreative@gmail.com with your request.
  • Do you offer wholesale options?
    Yes! If you're interested in carrying our products, please email thebandbcreative@gmail.com with details about your business.
  • How can I collaborate with B & B Creative Collective?
    We love partnering with creatives and businesses! Email thebandbcreative@gmail.com with your proposal.
  • Does B & B Creative Collective host events?
    Yes! We host book signings, creative workshops, and community events. Stay tuned by checking our event calendar or subscribing to our newsletter.
  • Is there a membership program or rewards system?
    We are developing a membership program for loyal customers, including exclusive discounts and early access to new releases. More details coming soon!

Frequently Asked Questions

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